General Terms

These Terms & Conditions govern your use of the Pulin Puri Hotel website and the services we offer. By accessing and using our website, you agree to comply with and be bound by these terms.

1. Booking and Reservation

  • Reservation Confirmation: All reservations made through our website or over the phone will be confirmed via email or SMS. A booking is only considered confirmed once you receive a confirmation from us.
  • Payment: Payment for bookings may be required at the time of reservation, depending on the type of room or offer. All transactions are securely processed through trusted payment gateways.
  • Cancellation and Refunds: Please refer to our cancellation policy during the booking process. Any cancellations made outside of the specified time frame may incur a penalty, and refunds are subject to the terms outlined in our cancellation policy.

2. Use of the Website

  • Intellectual Property: The content on our website, including text, images, graphics, logos, and trademarks, is owned by Pulin Puri Hotel or licensed to us. Unauthorized use or reproduction of any content is prohibited.
  • User Conduct: You agree not to use the website for any unlawful or prohibited purpose. You must not engage in any activity that may harm, damage, or disrupt the website or its services.

3. Limitation of Liability

  • Personal Injury or Loss: Pulin Puri Hotel is not liable for any personal injury, loss, or damage to property incurred during your stay. Guests are advised to take care of their belongings and adhere to all safety instructions provided by the hotel.
  • Force Majeure: We are not responsible for any failure or delay in providing our services due to events outside our control, such as natural disasters, strikes, government actions, or other unforeseen circumstances.

4. Privacy

By using our website and services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

5. Changes to Terms & Conditions

Pulin Puri Hotel reserves the right to modify, update, or change these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the updated terms.

6. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved under the jurisdiction of the courts in Puri, Odisha.